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Wednesday, September 5, 2007

Make Continuous Improvement One Of Your Goals - As Soon As You Possibly Can

PDCA - where does it come from?

Deming Cycle, PDCA

The Deming Cycle, or PDCA Cycle is a continuous quality improvement model consisting of four repetitive phases and seven steps for continuous improvement and learning: Plan, Do, Check and Act. The PDCA cycle is also known as the Deming Cycle, the Deming wheel of continuous improvement. Its origin can be traced back to the eminent statistics expert Mr. Walter A. Shewart - in the 1920s he introduced the concept of PLAN, DO and SEE. The late Total Quality Management (TQM) guru and renowned statistician Dr. W. Edwards Deming modified the SHEWART cycle as: PLAN, DO, CHECK, and ACT.

Like many others, my introduction to PDCA and continuous improvement was in identifying manufacturing process faults. However, later as a director of Information Technology, I was able to apply the same learning, use the same PDCA cycle to improve both the technical and administration processes. This resulted in saving time and reducing costs.

I have seen PDCA used very effectively in project management, construction, internet business development, as well as managing a number of personal projects.

Identifying continuous improvement projects with our team(s) is a great way of getting team members involved as well as capitalizing on their skills and knowledge

WHAT IS QUALITY?
"Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives." William A. Foster

I would not be totally honest with you if I did not admit that I have struggled at times - deadlines, wanting to push ahead.

Its one of the classic Catch 22s I am far too busy fixing problems to spend the time on continuous improvement techniques.

Of course, there will always be that urgent personal or urgent business dilemma that needs 100% of our time and energy to resolve. It's called 'life'.

The key point is once we get into the habit of PDCA, once we apply the discipline to maximize the benefits that this continuous improvement methodolgy has to offer us, we will be able to

  • Focus directly on the issue, problem, or opportunity
  • Determine an appropriate action plan
  • Measure the plans effectiveness
  • Take the appropriate corrective action(s)
  • Achieve the desired and planned results
  • Then, we have more time and more energy to work on those unexpected issues when they do crop up



  • What Is An Improvement Cycle?

    "Everything we do is a process, every process has a customer"

    The Improvement Cycle is a highly disciplined and rigorous approach to problem solving using the Plan, Do, Check, Act (PDCA) methodology developed by Dr. W. Edwards Deming.

    The Improvement Cycle consists of seven steps, 3 in the Plan phase, 1 in the Do phase, 1 in the Check phase, and 2 in the Act phase.

    The PDCA cycle needs to be used in a continuous manner, select your theme or project, assess the current situation, plan and implement your solutions, check the effects of your changes, standardise on your new improved process, and plan for future improvements the cycle continues.

    change and improvement are two different things, focus on improvement, change will follow naturally

  • Take Action - it may be possible that you have been dissatisfied with previous improvement attempts. The whole point of reading this is to then use the PDCA cycle itself to realise the full potential of the desired improvement.

    Unstructured goals without deadlines and disciplned planning are nothing more than wishlists. To achieve success, you must set highly specific goals with target completion dates, and start by developing the plan of PDCA to meet those goals and then put the plan into action.


  • Keep Learning - For me, the whole point of PDCA, is to continue to learn where and what to improve, understand whats working, and by following the cycle, have both the qualitative and quantative data to allow us to grow and move forward.

    No matter what our chosen profession is, no matter what offline or online businesses we run, we all need to stay current, perhaps learn new techniques, perhaps learn how to master new tools. No matter what we do, we can use the PDCA cycle as the foundation for our continuous improvement.

    Footnote 1

    I realise, from my own experience, that understanding the "Improvement Cycle" in detail and then being able to apply it can take some time and practice. So, rather than try and explain the 4 phases and the whole 7 steps now, I will follow this article with 4 more which describes each phase and its associated steps in greater detail.

    Footnote 2

    I have a range of problem solving and decision making tools and techniques, many of which are graphical. I'll highlight the most appropriate ones in each of the follow on articles.
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    Providing a focused problem solving approach through our personal and business coaching (especially to small businesses). This approach is linked to providing work at home businesses, affiliates and online businesses with PROFITABLE INTEGRATED SOLUTIONS.

    Our primary theme and overriding goal is to provide you with the right choices that fit your needs, solve your problems.

    Our website 'http://www.youraffiliatecoach.com' is content rich with useful information, articles and resources.

    More importantly there are free to subscribe opportunities to help you by answering questions, offering guidance and our newsletter 'The Webcoach News'. Why not check them all out?

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  • Formula One Specifications

    The FIA (the governing body of motorsport) has made quite a few changes to the technical regulations of F1 cars. Some of these will be in effect as early as the start of the 2006 season and the rest will only come into play in 2008.

    Here are some of the more interesting specs that have changed: It was decided last night (Monday 24th Ocober) at a meeting of the Formula One Commission in London that the qualifying format for Formula One is changing for next season and the changing of tyres during races will be allowed again. They are also considering a radical change in the rear-wing design which might be brought in as early as 2007.

    The new qualifying is going to work as follows:

    A 3 phase qualifying knockout with the 5 slowest cars after 15 minutes dropping out. 5 more cars will drop out in the next 15 minutes and the remaining cars will compete in a 20 minute session for the top positions on the grid.

    Qualifying has been changed a lot in recent years to try and get better exposure for smaller teams and at the same time mix the grid up to allow for more overtaking during a race.

    The new split rear wing (called the Centre Downwash Generating Wing) has been designed to allow closer following and therefore more passing opportunities as well. A step in the right direction as recent changes to the cars and especially aerodynamics have been mostly to slow the cars down instead of increase entertainment.

    The weight of the entire vehicle, including the driver, must now not be less than 550kg. This has been decreased from 605kg.

    The engines have been down-sized to 2.4 litre V8 motors with 4 valves per cylinder. The minimum number of gears for these cars is 4 and the maximum is 7. The wheel width at the front of all cars must be between 390mm and 450mm with the width at the rear being between 490mm and 505mm. The overall weight of the engine must be at least 95kg.

    The FIA have given a concession to manufacturers and teams not ready with their new engines saying they will allow them to use other engines (such as the V10 engines currently being used) with the performance decreased; obviously this will be controlled by the FIA and no-one else.

    All cars must now be fitted with a starter which the driver must be capable of using to start the engine from his seated position. This should cut out some of those embarrasing failed starts to GP's for some drivers.

    From 2008 the FIA will choose 1 tyre manufacturer to supply all the teams. This is a dramatic change and should increase the excitement value by levelling the playing field a bit; it's a real pity they could only get this in from 2008.

    Pit to car telemetry will be prohibited so the team will not be able to fix any gremlins from the pit-wall and all voice radio communication must be open and accessible to both the FIA and the broadcasters.

    No competitor can carry out more than 30,000km of testing during a year.

    Some interesting changes here, I sincerely hope it increases the competitiveness and excitement of this sport because it needs it.

    Written by the Webmaster of the site for all your Formula One updates, All About All Sport.com

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